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Melbourne City Suites
- Hospitality
- Melbourne, VIC
About this business
Location details
Unit 809/471 Little Bourke St, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointed with our stay at Melbourne City Suites. We booked for 7 people, and when we arrived there was only bedding for 6 people.When we questioned this at reception they acknowledged that the "room rate was for 7 people" but it would be an extra fee for a rollaway bed. Additionally, I opted for the 'self-check in' in which you are supposed to be sent an email with instructions the day prior. I never received the email, and on the morning of check in, called reception to ask them to resend it, to which they said they wou... read more
蠻大的，挺乾淨
We had a very disappointing stay. When we arrived at 1 pm we were told check-in wasn’t until 3 pm, but were assured we’d get an email when the room was ready. No email ever came. Even worse, their Google listing says free parking, but when we asked, they sent us to a public lot that was not affiliated with the hotel. The hotel then charged us $35 for parking, even though the lot itself charges only $29 overnight. Even when shown the free parking listing, they refused to refund this money. This feels very misleading. The room... read more
Check in was painful - dealing with call centre off shore. The property itself is quite old. No service at all.
I still have not seen the room but a queue of 7 families waiting for check-in both at 3:30pm and 4:10pm (left and came back) cause there's only 1 receptionist is disappointing...
Frequently asked questions about Melbourne City Suites
How is Melbourne City Suites rated?
Melbourne City Suites has a 3.9 star rating with 85 reviews.
When is Melbourne City Suites open?
Melbourne City Suites is closed now. It will open tomorrow at 9:00 a.m.
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