Melbourne Children's Eye Clinic

M 

on Google

3 months ago

All staff, including receptionists and Doctors seem to be overworked, stressed and always late. When you do get to your appointment they always feel rushed, and not particularly supportive or clear in treatment plans. Tip: if you can’t manage current patients effectively perhaps try to revisit some of your approaches 

Udawatta chaminda 

on Google

5 months ago

Excellent service . Reception very supportive . We have been attending to the clinic as interstate patients . Always accommodate us to matching the flight times and able to complete the appointment with in a day When we need immediate support / doctor letters - we being looked after very well I offer an extra credit to Dr Jonathan Ruddle as well . He is a super busy doctor .Still my daughter being very well looked after 

T N Ng 

on Google

6 months ago

I wouldn’t even want to put 1 star in the review. Your receptionists are the most rudest people I’ve ever come across or spoken to in my life. She need more training or you need to hire different ones with more customer service skills because you won’t be having no one come to your clinic with the rate they’re speaking to people. She actually yelling and judging on the phone. At 15:50pm 6 Nov 2024 

Ben Simmons 

on Google

9 months ago

I took my daughter to see Dr William Tao, prior to seeing William we were first inspected by Jess who was wonderful with my daughter. She made the experience playful, plenty of fun activities that my daughter wanted more, and most importantly comfortable for my daughter, a credit to you Jess! Dr William Tao was wonderful, he was very clear with his advise and we left knowing all the answers to our questions. Great team! 

Bianca Garreffa 

on Google

9 months ago

Not the warmest reception staff I’ve come across. I was disappointed to see such bland customer service especially in a children’s clinic. The wait times are well over an hour (which is not at all explained). Lovely orthoptist though, makes the first part of the appt so engaging for my daughter.