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Meineke Car Care Center

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4.2
300 reviews
|Auto Repair|Quincy, MA 02169 United States

662 Southern Artery, Quincy, MA 02169 United States

(617) 934-2456

https://www.meineke.com/locations/ma/quincy-886/

Open now:7:30 am - 4:00 pm

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About

Meineke offers complete Automotive Repair Services for all of your car care needs and maintenance. From scheduled maintenance and oil changes to exhaust repairs and brake repair services,our quality Auto Repair Services from professional technicians will restore your car to top condition.

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Alex B. review for Meineke Car Care Center
Alex B. on BirdEye

3 months ago

06/23/2022, 11:21 AM
With years spent in the car service industry, Meineke Car Care Center of Quincy, Massachusetts is undoubtedly the most dishonest business I have ever come across. A friend of mine needed brake pads and rotors replaced on his car, and decided to visit this Meineke shop. They told him he needed pads, rotors, and new calipers, without even diagnosing the vehicle. No road test was completed, nor was any other preliminary diagnostic work. They clearly completely made up that the calipers needed replacement, which they were charging over $1200 to perform (solely for the calipers). Upon being mislead, manipulated, and lied to, my friend, like many other people would, decided to approve the work. He was given a work order that showed a $130/hr labor rate, and extremely expensive parts costs. He was sold calipers that were $400 per rear corner. For reference, the BRAND NEW calipers from BMW come out to around $300 per corner. Upon further research, Chris Chetwynd’s team was using OEF3 remanufactured calipers that are absolute bottom tier quality parts. These come out to between $60-100 at most retailers online. My friend was charged $400 for $60 calipers at this shop. Not to mention they also used $40 rotors and charged $150 per. The up-charging at this shop is completely and totally ludicrous, but that trifles in comparison to the immense deceit that Chris Chetwynd acts upon his customers. Upon picking up the car, I decided to go along with my friend to inspect the removed calipers, just to provide a last resort of faith that the shop may not have completely lied about the calipers. I politely asked Chris how he diagnosed the calipers, upon which he replied in an exact quote, “you can go outside”. After continuously requesting an answer to an extremely easy question, Chris finally answered by saying the brakes were “dragging”. It is extremely obvious that this completely made up. Without a road test, or further inspection, no competent shop would have as quickly come to this conclusion about the vehicle having “seized calipers”. A competent shop would have first properly diagnosed, and attempted to re-lubricate the caliper pistons, before attempting to sell extremely overpriced calipers to a customer. Chris rudely badgered me about how I knew what I was talking about, to which I responded, that I have multiple years in the car service industry, as well as being a Mechanical Engineer. Chris’s shops actions were clearly fraudulent, misleading, and in violation of Massachusetts law. I emphasize that you should absolutely under no circumstances, visit this shop, or let your friends, family, etc. visit this shop. It is with absolute certainty that they will at the very least, be extremely up-charged for the work performed, if they are not completely mislead to perform unnecessary work to their vehicle. The cherry on top of all of this is that Chris denied my friend the ability to keep his old removed calipers. There was no mention of a core-charge or any mention of this whatsoever before the work order was completed. This is clear theft, but Chris uses more than shady tactics to squeeze every penny out of his customers, including selling parts stolen from his customers for a core-charge. Congratulations Chris, you have successfully amassed yourself the great career of defrauding innocent people of their hard earned money at a bottom-tier car shop. What may be my incentive for writing such a long review of a place I was never a customer of, you may ask. With my experience in the honest side of the automotive industry, I have a great hatred toward shady, and deceitful businesses that betray customers, a clear example of which is the Quincy, MA Meineke. Let alone, they took advantage of my friend and I was a part of the process after he approved their fraudulent work.
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Contributor review for Meineke Car Care Center
Contributor on Citysearch

14 years ago

08/05/2008, 03:09 AM
Editorial Review – More than just mufflers, services include brakes, steering, A/C and basic maintenance like oil change, tune-ups and tire rotation.
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