MedPrime Sleep Center

Michael Blair 

on Google

2 months ago

My son needed a sleep study. They schedule kids early because of earlier bed times and kids being more sensitive to the testing and wires and set up. 1st study, we were given a time of 7:30. It was confirmed, but the staff did not communicate and when we arrived, no one was there. They did show up for the normal adult shift, and we were told that the scheduler didn't say that the appointment was supposed to be earlier. When i showed them the email with confirmed time ... crickets. Scheduler blamed the tech. Tech blamed the s... read more

Baroness Willow 

on Google

2 months ago

Stafford, VA location: This was my first sleep study and I was already uncomfortable about the entire process but: The staff member was nice and friendly, as well as the lady I contacted in the Woodbridge office! The facility was filthy, old, run down, no security, no locked doors, no cameras, nothing to make you feel safe for a sleep study! The bed looked like a toddler made it, old wrinkled bedding, bed skirt laying on the floor not tucked in became a serious trip hazard when getting in and out of bed. Wrinkled and worn. T... read more

W Reid 

on Google

10 months ago

I made the appointment over the phone due to a referral from my doc. The person I spoke with to make my appointment was nice and went through several options with me. AT NO POINT did she or anyone else tell me that there was a $250 missed appointment fee. I missed the appointment and started getting bills for $250 from them. I decided I didn't need their testing. I signed no documentation agreeing to pay $250 for missing an appointment and there was nothing informing me of this charge beforehand. EDIT after reply: Which mean... read more

Kieshawn Webb 

on Google

2 years ago

I showed up with my daughter on time for her appointment only to be scolded by a female technician. I walked in and she very rudely “where did you come from.” I stated “ummm my car” She stated that we were not supposed to enter the building with the gentleman that so kindly held the door for us to enter. Nowhere in the email stated that I could not enter the building with someone. There was nowhere to knock per the instructions in the email. She stated that for sercurity I should have buzzed in and next time to do so )as if ... read more

Autumn Jones 

on Google

2 years ago

The staff at MedPrime are professional, courteous and attentive. Chiná went above and beyond to expedite my home device when an error occurred at my doctors office. She even followed up with an email to keep me apprised of the status, all of which was not her responsibility to fix! She put me at ease by lending an ear and stepping in to remedy the situation. Kudos to her and the other staff at MedPrime who took great care of me when I completed my sleep studies!