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Medina Medical Centre

2.9

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Location details

385 Dunstable Rd, Maidenhall, Luton, LU4 8BY, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.931 reviews
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Saba Imran's profile image
Saba Imran 
3 years ago

Extremely poor service receptionist are very rude no care of patients.no appointments available simple answer go to A&E if you not feeling well, no appropriate behaviour with patients 

A.K. Zaki's profile image
A.K. Zaki 
3 years ago

This GP practice doesn't deserve a star. Very poor customer service . Amateur professionals work in the reception, their behaviour is rude an unacceptable. It seems they not bothered talking to people. Called about 200 times since 9 am and got line 11.15 am. Was told no appointment available that day cause shut at 1 pm !! I wonder how they get GP practice licences?? 

Guest231 Guest231's profile image
Guest231 Guest231 
3 years ago

Lovely building and lovely people! I cant understand why people criticise the reception staff without realising how difficult there job is! Personally ive been with this surgery since i was 14. I dont really need the doctor to often but everytime i do, i totally appreciate how hard they work. Dr SIngh is a brilliant human, she is a highly skilled and experienced doctor. She cares for her patients genuinely and tries to do what ever she can to help them. Recent experience i had a consultation with her where she was able to ad... read more

Rajna Begum's profile image
Rajna Begum 
3 years ago

Today my mother was seen by Dr.Saleem at the Medina Medical Practice on Malzeard Road. The Dr was very attentive to my mother by having a person centered approach. She was gentle and respected her dignity through out her treatment. Being the daughter, next of kin and carer Dr.Saleem also made me feel at ease and valued my input and now we are awaiting further investigation by other members of the MDT. I would also like to mention Dr.K Singh, other clinicians and the reception staff both at Medina/Malzeard Medical Practice ha... read more

Charandip Panesar's profile image
Charandip Panesar 
3 years ago

These guys are unfortunately a joke. The last time I had an appointment, the nurse answered her mobile and carried on a personal phone call whilst trying to deal with me at the same time. I got numerous messages to book a COVID jab earlier this year, called up to be told they don't have any, and to call back in a month or so, whilst still receiving messages telling me to call up and book my jabs! Recently, I spent an hour on hold to be mugged off and not helped by the receptionist. Time for a new surgery, one that doesn't ke... read more

Frequently asked questions about Medina Medical Centre

How is Medina Medical Centre rated?

Medina Medical Centre has a 2.9 star rating with 31 reviews. 

When is Medina Medical Centre open?

Medina Medical Centre is open now. It will close at 6:30 p.m.  

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