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Medical Service Company Sleep Champaign
- Healthcare
- Champaign, IL
About this business
Location details
1813 W Kirby Ave, Champaign, IL, 61821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I too would give their customer service 0 stars if I could. Ever since they have taken over Carle Medical Supply, I have had issues. Today trying to resolve some FSA charges that I was unaware were charged the answer I got back was "that's not my problem mam" It wasn't even about the account and issues I was still have, now it is about their poor lack of customer service. At the beginning of the year, I tried to get itemized bills showing payment for my FSA and I was told they could email them, however their emails cannot be... read more
If you call the number listed here you’ll likely not be able to talk to a person at the store. Instead you’ll get a lengthy set of menu choices, a long hold time, someone who want to collect or “verify” all of your contact details before they will answer even basic questions, then will have to put you on hold while they call the store, only to return and say they can’t get a hold of anyone at the store…. (This has happened more than once, so not just them having an off day). I upgraded them to two stars because the time we w... read more
Would give a big fat 0 if I could‼️ This company purchased Carle Medical Supply. Customer service was terrible. They wanted a credit card on file before the scheduled appointment could take place. The had the Carle records for the CPAP mask previously used but would have to order and mail it because they didn’t have. We walked out of the appointment and made sure that our credit card was removed from their system. I asked to receive an email indicating the removal and did receive it. I have called the Carle Sleep office and ... read more
This place is a JOKE!!!! Zero stars !!!!
This place is horrible. I work in oncology and we send orders to these people that go untouched. Currently trying to get a walker for a pt. 9 weeks!!!!! Today I got possibly the rudest human being on the line. Shameful. Makes me miss Carle Medical Supply
Frequently asked questions about Medical Service Company Sleep Champaign
How is Medical Service Company Sleep Champaign rated?
Medical Service Company Sleep Champaign has a 1.7 star rating with 15 reviews.
When is Medical Service Company Sleep Champaign open?
Medical Service Company Sleep Champaign is closed now. It will open tomorrow at 9:00 a.m.
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