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Medical Service Company

3.2

About this business

Medical Service Company is committed to improving patient comfort and quality of life by offering a vast array of home medical equipment and health care services. From respiratory equipment to sleep therapy services, we strive to provide an unparalleled level of patient care and support services. With our 70+ years of experience in the home medical industry, we’ve established ourselves as a company that cares. Contact us to experience the best in today’s medical products and customer service. 

Location details

4790 Interstate Dr, Cincinnati, OH 45246, Cincinnati, OH, 45246, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.2102 reviews
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Jessica Foster's profile image
Jessica Foster 
on Google
5 days ago
Chase Brockman's profile image
Chase Brockman 
on Google
a week ago

If you are looking for a good supply company that takes care of their customers I seriously advise looking elsewhere. I wouldn’t want anyone to experience what I have with MSC. From a customer service & ethical standpoint they are incompetent from the top down. They have attempted several charges to my credit card a year after so called transaction without my authorization. They were audited and decided to take it upon themselves to run my credit card after I made it extremely clear to stop doing so after the first attempt. ... read more

The Wongs's profile image
The Wongs 
on Google
a month ago

As a 7 year customer for C-pap supplies, I am very disappointed with the decline in the quality of products they are sourcing made from inferior materials. Recently they have started supplying a very poor quality reservoir tank that rusts within days of being pressed in use (see pic after 10days use). When I called the main company to report this they said the products are only warrantied for 30 days and would not replace it for free because its the insurance companies fault for not allowing quicker replacements. No reservoi... read more

Debra Tiernan's profile image
Debra Tiernan 
on Google
5 months ago

(Post by Debra’s husband) I was skeptical about this company because of the low rating (3.3) but everyone’s experience is different, so I took a chance. I spoke with Cassandra, who was friendly and professional. Everything went smoothly and I received my cpap equipment through the mail in just a few days. Thank you!! 

Donna Goodman's profile image
Donna Goodman 
on Google
5 months ago

Always very prompt about contacting me when it’s time to replace my supplies. If I have to call them for some reason, customer service is always excellent. 

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Frequently asked questions about Medical Service Company

How is Medical Service Company rated?

Medical Service Company has a 3.2 star rating with 102 reviews. 

When is Medical Service Company open?

Medical Service Company is closed now. It will open tomorrow at 10:00 a.m. 

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