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Medical Service Company
- Home Medical Equipment Provider
- Adrian, MI
About this business
Medical Service Company is committed to improving patient comfort and quality of life by offering a vast array of home medical equipment and health care services. From respiratory equipment to sleep therapy services, we strive to provide an unparalleled level of patient care and support services. With our 70+ years of experience in the home medical industry, we’ve established ourselves as a company that cares. Contact us to experience the best in today’s medical products and customer service.
Location details
2070 US-223 Suite B, Adrian, MI 49221, Adrian, MI, 49221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am updating my review after being a customer of the medical supply company for over five years. I hope this feedback helps others who are considering switching to them. There are both positives and areas for improvement. Pros: 1. CPAP supplies can be ordered conveniently through the Snap Resupply app. 2. The process is simple and user-friendly. 3. They handle the annual prescription renewal for CPAP supplies by contacting my doctor directly, which saves time. 4. The staff is consistently friendly and courteous. Cons: 1. Ph... read more
Wish lunch was posted online. They close the store from 12-1 for lunch. I searched quickly online and it says nothing about lunch times or anything.
Don't ever try to get ahold of this company by phone, because they will not answer.
I experienced great customer service. I was given a lot of information about my c-pap. I found everyone knowledgeable, efficient, and friendly.
I only wish zero stars was an option. Completely disorganized, and has gone downhill since they took over from Promedica. Long wait times on the phone. Good luck getting anyone knowledgeable or helpful. They will not tell you everything you need to submit, and will not reach out to you to let you know what they are waiting on. Somehow my doctor has submitted what they requested multiple times, but they still claim they are waiting on it. Wasn't bad as far as when I was only getting CPAP supplies as all of that was set up by ... read more
Frequently asked questions about Medical Service Company
How is Medical Service Company rated?
Medical Service Company has a 3.2 star rating with 24 reviews.
When is Medical Service Company open?
Medical Service Company is closed now. It will open tomorrow at 9:00 a.m.
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