Medical Service Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Medical Service Company

3.7

About this business

Medical Service Company is committed to improving patient comfort and quality of life by offering a vast array of home medical equipment and health care services. From respiratory equipment to sleep therapy services, we strive to provide an unparalleled level of patient care and support services. With our 70+ years of experience in the home medical industry, we’ve established ourselves as a company that cares. Contact us to experience the best in today’s medical products and customer service. 

Location details

100 Stadium Dr Suite F, Defiance, OH 43512, Defiance, OH, 43512, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
3.76 reviews
Select a rating
Nicolette Fields's profile image
Nicolette Fields 
on Google
4 months ago

All I can say is they are awful. If you can stay clear of them at all cost do so!!! They gave me a run around for 3 weeks. Long story short. If I pay cash… the supplies I need can be delivered. If I’m using insurance, the supplies aren’t available in my area??? These people can’t get their story straight for nothing. I’m not sure who has worse customer service then or Xfinity. It’s just terrible how badly some companies treat the consumer/patient. MSC-I HATE THE WAY YOU OPERATE YOUR BUSINESS AND I HOOE YOU GO UNDER 

Michelle's profile image
Michelle 
on Google
2 years ago

When ProMedica switched over to medical service company everything went downhill fast. Neither they don't send the supplies that you asked for, they only send part of the order or it just takes forever to get here. I was never sent a bill because my son has two insurances, when this company was ProMedica. Now that it's medical service company they send me bills even though they shouldn't be. I have called several times and have been assured that they won't send any more bills, but yet they still do. They are obviously scamme... read more

Kathleen Pickens's profile image
Kathleen Pickens 
on Google
2 years ago

This office has the most caring & responsive employees of any in NW Ohio! My dad has been on home O2 since June 2020--the office staff are unfailing in how helpful they are answering questions & getting us connected to the resources we need. Mike Saddoris does our deliveries & his expertise, personability, and genuine care for the patient's safety/well-being is unsurpassed. When my mom was discharged from Cleveland Clinic this week with orders for home O2, there was no doubt who we were going to go through. It was awesome ha... read more

Anthony Raymond's profile image
Anthony Raymond 
on Google
4 years ago

Manager helped me find the product I was looking for. Very knowledgeable staff 

Kelsey Craven's profile image
Kelsey Craven 
on Google
6 years ago
View all google reviews

Frequently asked questions about Medical Service Company

How is Medical Service Company rated?

Medical Service Company has a 3.7 star rating with 6 reviews. 

When is Medical Service Company open?

Medical Service Company is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com