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Medical Service Company
- Home Medical Equipment Provider
- Elyria, OH
About this business
Location details
8960 Leavitt Rd, Elyria, OH 44035, Elyria, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What I was told would be my monthly fee is not what is being deducted from my account. The amount they are taking is more than double almost triple what they told me it would be. I tried to reach out to them multiple times before the first payment was deducted to get it figured out with no return communication attempts until the payment didn't go through. They are also sending me supplies that I don't want. My insurance isn't covering any of the cost of the machine or supplies so I made sure before leaving with the machine t... read more
I completed a sleep study one month ago and received the results shortly thereafter. I was required to electronically sign paperwork in order to set up an appointment for a new CPAP and supplies. When I contacted the company today to follow up, I was informed of an outstanding balance from 2018 that I had never been notified about. At no point did the company reach out to communicate this issue or provide guidance on scheduling. I find the lack of communication and follow-through to be very concerning. Patients deserve clear... read more
The service at Medical Service Company has always been top notch. Great, fast, reliable and curtious service.
Dropped the ball every time I ordered. Made delivery promises and never kept them. This just didn't happen once it happened every time. Find a more reliable company. The Google reviews don't lie!
I had to call several times to straighten out an insurance problem. Then place and order and schedule an appointment. Tanya and Felicia are the two reps. I dealt with on these matters. They were both outstanding. Polite, patient, and knowledgeable. You don't find customer service that is this good, anywhere!
Frequently asked questions about Medical Service Company
How is Medical Service Company rated?
Medical Service Company has a 2.6 star rating with 40 reviews.
When is Medical Service Company open?
Medical Service Company is closed now. It will open at 10:00 a.m.
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