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Medical Service Company - Cleveland, OH
- Medical Supplies
- Cleveland, OH
About this business
Medical Service Company is a premier provider of respiratory services, home medical equipment, and health care services. This includes PAP equipment and supplies, portable oxygen, hospital beds, support surfaces, wheelchairs, bathroom safety products and more.
Location details
24000 Broadway Avenue, Cleveland, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not use this company for cpap supplies for they are very disorganized. They lost my doctors notes and never opened my account and do not bill in a timely manner. This causes patients to be on the phone with doctors and Medical Service Company. Good luck waiting to get help on the phone.
They were very helpful and managed my medical needs quickly.
Business response:
Thank you for your review. Though not successful every time, we try very hard to promptly and properly address the health care needs of all our customers.
My mother was discharged home from a rehabilitation facility on Friday, and a bedside commode was ordered for her by the therapist. We received a call this morning from the delivery person that this item would be delivered early. I explained that my mother wouldn't be home until noon (and there would be no one at the apartment to receive it) so I called the main office to ask if it could be delivered to my home, about 10 minutes away. I was reassured by the customer service person that this would not be a problem. As the day... read more
Business response:
The equipment was delivered on the designated day - Friday, September 29th, The following is a our investigation: An order for medical equipment for *** ********* was received on Thursday 09/28/2017 for delivery on Friday 09/29/2017. After receiving a confirmation call on Friday morning, *** *********’s daughter called to change the delivery address to her residence as her mother had not yet been discharged. Later that morning, *** **********s daughter called again to state that her mother had arrived home and the delivery c... read more
Frequently asked questions about Medical Service Company
How is Medical Service Company rated?
Medical Service Company has a 3.2 star rating with 444 reviews.
When is Medical Service Company open?
Medical Service Company is closed now. It will open tomorrow at 8:30 a.m.
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