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Medical Service Company - Cleveland, OH

3.2
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About this business

Medical Service Company is a premier provider of respiratory services, home medical equipment, and health care services. This includes PAP equipment and supplies, portable oxygen, hospital beds, support surfaces, wheelchairs, bathroom safety products and more. 

Location details

24000 Broadway Avenue, Cleveland, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.2444 reviews
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Rachel Sistrunk's profile image
Rachel Sistrunk 
3 weeks ago

ZERO star and they don’t even deserve that! This company took 6 months to get a portable oxygen tank for my mother. Her doctor and I called once a day and sent fax after fax and finally today we got it! the order was sent in back in December! They so much as lied, and said they didn’t talk to either one of us and we was on 3 way with them!! So they delivered the portable oxygen tank today ( finally) but when we got it the guy just came In and said here is this, this, and this! And left!!! I looked at the machine and it gross... read more

Jeremy Bayer's profile image
Jeremy Bayer 
a month ago

I do not recommend these folks. You can't get information from their billing office easily and logging into their payment system is difficult. I even reached out to an executive by mail and they did not even reach out to me about my concerns. Don't waste your time! 

Pam Zych's profile image
Pam Zych 
2 months ago

They bought the local company I was working with, and apparently they don't care at all about the service outside of Cleveland. I'm in Columbus and they have totally missed 2 days when they were supposed to deliver equipment. I am still waiting. 

Mike Proctor's profile image
Mike Proctor 
2 months ago

There crooked they send supplies and charge your account without your permission and then try and tell you its needed then they tell you 11 payments once a month not true they take it twice a month then when you call they say you haven't met your deductible please stay far away from this company unless you're rich. 

CHRIS561's profile image
CHRIS561 
2 months ago

This company is terrible. Not only do they charge outrageous amounts of money for the simplest thing, the people handling their billing are complete idiots. Request a different company from your doctor. Months of problems and phone calls, and just got a double invoice AGAIN. But don't worry, they'll harass you constantly when they want you to order more supplies. 

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Frequently asked questions about Medical Service Company

How is Medical Service Company rated?

Medical Service Company has a 3.2 star rating with 444 reviews. 

When is Medical Service Company open?

Medical Service Company is closed now. It will open on Monday at 8:30 a.m. 

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