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Medical Associates New York - Patchogue
- Healthcare
- East Patchogue, NY
About this business
Location details
240 Patchogue Yaphank Rd # 205, East Patchogue, NY, 11772, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I come here because of the nurse practitioner Stephanie. She is absolutely wonderful. The call center however is not. When I call in for my meds they say they are documenting my messages, but everytime I ask for a call back when my meds are sent, they don't call me back. I have an issue with this because at the office where I work at, we call our patients when their meds are sent.
Eh venido a esta oficina por mucho tiempo ⏱️ Los doctores 🥼 son muy amables eh inteligentes El staff muy amable yo y mis padres somos pacientes y siempre nos atienden rápido
Eh venido a esta oficina por mucho tiempo ⏱️ Los doctores 🥼 son muy amables eh inteligentes El staff muy amable yo y mis padres somos pacientes y siempre nos atienden rápido
I have no issue with the staff or doctors. My major complaint is the new call center. The frustration experienced with just trying to leave a message is unparalleled. After going through a virtual assistant which is annoying enough your are then connected to a call center employee who is obviously working from home, based on the sounds of fighting children in the background. After an annoyingly polite conversation where you believe your message was understood, the message is either never given or given incorrectly. Unfortuna... read more
Horrendous treatment of patients. I feel bad rating this as my actual doctor, Dr. Maizel, is wonderful and helpful. But the staff is beyond incompetent. I went in for allergy problems a while back. They ran some tests and one of which came back saying I absolutely have terrible asthma. Was immediately prescribed an inhaler. When I went back afterwards the doctor seemed confused by this and ran the test herself. Turns out staff just did the test very wrong and had me go out and buy an inhaler for absolutely no reason. And of ... read more
Frequently asked questions about Medical Associates New York - Patchogue
How is Medical Associates New York - Patchogue rated?
Medical Associates New York - Patchogue has a 2.9 star rating with 22 reviews.
When is Medical Associates New York - Patchogue open?
Medical Associates New York - Patchogue is closed now. It will open tomorrow at 8:00 a.m.
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