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2845 Plaza Wy, Dubuque, IA, 52002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
hello i stopped services for cable well over a year ago i stopped internet services a month ago i turned all of my equipment in . i was told when i turned the stuff in that i only owed $53.00 ok fine so i get a bill today says 200 dollars for 150 for not returned equipment ??? no i haven't had that in over a year a cable box she told me .. also if i knew about this no where on my bill never told about it ever until i close my account and now they want me to open a ticket to address the issues witch i think is crazy consideri... read more
Dubuque Iowa July 29 2026. My experience with mediacom was not good. Let’s put the shortest way and now when I was looking for Internet, I come across price and a lot of stuff on for return. I was septic and I really wanna try to see. Does this new generations of the people of workers and management do anything better job than what use to be,I got surprised positively surprised when I ordered a service. Some kid show up 22 or 23 years old, I didn’t expect much because my previous experience didn’t allow me but this kid total... read more
If you want your internet down on any day, at any time for hours on end or intermittently throughout the whole day then these are your guys. Genuinely an awful company with terrible support. No wonder ImOn has taken all their business.
I would give them a 0 if I could customer service sucks. My mom has been a customer for years and Medicom did maintenance on Wednesday and she lost internet, phone and tv service. I called them and they said it would be 2 weeks before they could have someone there to fix it. I told them she is 83 years old and needs her phone in case of emergencies. They moved it up to next Tuesday and when I ask if they could get someone there sooner they said no we only have techs in the area on Tuesday. If they are so great they would hav... read more
Mediacom Communications Corporation has a 1.8 star rating with 68 reviews.
Mediacom Communications Corporation is closed now. It will open at 9:00 a.m.
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