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Mediacom Communications Corporation

2.1

About this business

Location details

1907 S Heaton St, Knox, IN, 46534, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.167 reviews
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nathan wilson's profile image
nathan wilson 
a year ago

Do not even give them a chance if possible. Completely over priced for unreliable, at best, service. When you call them out because your service is out (and you most certainly will), they will tell you it’s your modem. I’ve been through three modems in two years. Shame on me but you’re supposed to trust the “professionals”. Lesson learned and I do not trust Mediacom anymore. My internet went out for probably the 10th time this week (it’s Tuesday as I write this). Tried the chat option and there are no agents available. I the... read more

Lucas's profile image
Lucas 
2 years ago
Patrick M.'s profile image
Patrick M. 
2 years ago

A few hours after leaving a one star review, a technician showed up and set my internet up quickly. I wish it didn't take hounding them, but I am satisfied with the technician and that his boss told him he needed to come out, so now 4 stars, instead of one. 

Michael Tosh year's profile image
Michael Tosh year 
2 years ago

Well deserved terrible reviews. Sat around for 4 hours today after driving 4 more round trip only to be told the appointment was cancelled after repairs were completed on the 7th. Not true as they disconnected my service and put a lock on the cable box the 15th because of “leaky cable signals”. Agent I talked to on 20th confirmed today’s visit. Today’s agents (yeah two cause the first hung up while checking with service department) showed the visit scheduled and cancelled. Atrocious service!! Update … service rep Steven came... read more

KeVin Benson's profile image
KeVin Benson 
2 years ago

I have returned a modem/router to the Knox office to avoid bill collections that was beginning of January and of December now into almost march I now have to bill collection notices on my credit report because I was not given a receipt and now have no way to prove I retuned. They have failed to contact the bill collections department and let them know. Now I owe 139.99 for something I have retuned already. 

Frequently asked questions about Mediacom Communications Corporation

How is Mediacom Communications Corporation rated?

Mediacom Communications Corporation has a 2.1 star rating with 67 reviews. 

When is Mediacom Communications Corporation open?

Mediacom Communications Corporation is closed now. It will open at 9:00 a.m. 

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