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Mediacom Communications Corporation

2.1

About this business

Location details

111 W Superior St, Ottawa, IL, 61350, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.190 reviews
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Susanna Smith's profile image
Susanna Smith 
4 days ago

Called to cancel internet service on 8/10 because we were tired of spooling and lack of service. They offered service at a reduced rate of $40, I declined. He said I needed to return equipment to Ottawa, IL or send back using a packing slip. I asked for final bill, he said they would mail it out with packing slip. Two days later I received an “Urgent” automated call regarding returning my equipment. I received these daily. On 8/18 I finally called them back to say I am still waiting on the packing slip. “Ryan” who I felt was... read more

Dan Starr's profile image
Dan Starr 
2 weeks ago

So this is my first google review. Mediacom, take pride in that you're so garbage I broke my norm of not leaving google reviews. Absolutely terrible. It's rare that I even go 12 hours without having to reset my router. They've never provided an iota of information as to why my internet fluctuates so badly. Terrible customer service, and by that I mean: There is none. It's all robots. If you're getting a home, apartment, or any lodging, skip these guys cause it'll just he Little House on the Prairie 6 days out of 7. 

XXX Sad's profile image
XXX Sad 
3 weeks ago

Worst service ever!!!! 

joe cowan's profile image
joe cowan 
2 months ago

I need a refund! Service sucks join surf internet fiber optic and they lock you in for life at a better price for 1 gig! Don’t let them lie to you 

Soren Haroldson's profile image
Soren Haroldson 
2 months ago

WiFi has been out for more than 12 hours and hasn’t been fixed. Called and they said it would be back on at 9pm last night… it’s 1pm the next day 

Frequently asked questions about Mediacom Communications Corporation

How is Mediacom Communications Corporation rated?

Mediacom Communications Corporation has a 2.1 star rating with 90 reviews. 

When is Mediacom Communications Corporation open?

Mediacom Communications Corporation is closed now. It will open tomorrow at 8:00 a.m. 

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