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Mediacom Communications Corporation
- Home Services
- Ottawa, IL
About this business
Location details
111 W Superior St, Ottawa, IL, 61350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called to cancel internet service on 8/10 because we were tired of spooling and lack of service. They offered service at a reduced rate of $40, I declined. He said I needed to return equipment to Ottawa, IL or send back using a packing slip. I asked for final bill, he said they would mail it out with packing slip. Two days later I received an “Urgent” automated call regarding returning my equipment. I received these daily. On 8/18 I finally called them back to say I am still waiting on the packing slip. “Ryan” who I felt was... read more
So this is my first google review. Mediacom, take pride in that you're so garbage I broke my norm of not leaving google reviews. Absolutely terrible. It's rare that I even go 12 hours without having to reset my router. They've never provided an iota of information as to why my internet fluctuates so badly. Terrible customer service, and by that I mean: There is none. It's all robots. If you're getting a home, apartment, or any lodging, skip these guys cause it'll just he Little House on the Prairie 6 days out of 7.
Worst service ever!!!!
I need a refund! Service sucks join surf internet fiber optic and they lock you in for life at a better price for 1 gig! Don’t let them lie to you
WiFi has been out for more than 12 hours and hasn’t been fixed. Called and they said it would be back on at 9pm last night… it’s 1pm the next day
Frequently asked questions about Mediacom Communications Corporation
How is Mediacom Communications Corporation rated?
Mediacom Communications Corporation has a 2.1 star rating with 90 reviews.
When is Mediacom Communications Corporation open?
Mediacom Communications Corporation is closed now. It will open tomorrow at 8:00 a.m.
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