MedCare Susquehanna Valley

H Sa 

on Google

a month ago

The started out terrible when someone here said a medical equipment person would reach out to me and the MedCare rep would not provide their name or phone number. Two weeks later, no one had reached out. Supervisor named Ashley contacted me by phone in an unfriendly voice. I did let her know in a voicemail that just because it was Christmas time and New Year, it doesn't mean I don't need to breathe at night. ( I need my sleep apnea supplies provided to me. ) Ashley immediately stated, “this call is being recorded.” Pennsylva... read more

Whitney 

on Google

a month ago

Briana explained everything very well. 

Shari Pollard 

on Google

a month ago

If I could give this company a negative zero rating I absolutely would! Simply horrible customer service! I had the worst experience even BEFORE becoming a client. I tried to get a medical device and was told it was denied due to the date of service and to have the Dr reapply with new paperwork at a recent appointment which we did. I waited weeks and attempted to call their office but you wait only to leave numerous messages yet No one returns calls! Finally, did new paperwork to submit and received a message the same day I ... read more

j lane 

on Google

a month ago

Excellent communication and customer service. Drivers always friendly and respectful . Recommended highly Thamks