McLaren Greater Lansing Laboratory - Health and Wellness Pavilion

Kaylin Winchester 

on Google

2 years ago

This lab has appointments at 7am. I thought that was perfect because I work 8am-5pm. Wrong. I show up at 7am and the door was locked. Waited a few minutes and was finally let in. I then walk to the window where a woman is sitting at the desk. She is typing and does not look up from her computer once. I have stood here for almost 10 minutes and she hasn't even greeted me or asked if I needed help. Ridiculous. You'd think if they offer appointments at 7am, that they'd be ready to take appointments at 7am. 

diane wey 

on Google

2 years ago

Great location. Friendly efficient staff. 

Kara P 

on Google

2 years ago

Made a 9am appointment and waited an hour still. Then name was not checked for blood draw and the mix up wasn’t noticed until giving a urine sample was requested again and she said there wasn’t an order for it but that she would print a label. It was pointed out name on cup was wrong and she crossed it off and hand wrote the name only, not birthdate, and did not print a new label. It was then discovered the blood draw tubes had the same wrong name and she said would put the right labels on but didn’t show that she had done i... read more

Brittany Nicole 

on Google

2 years ago

I was able to walk-in for a blood draw and was out within 15 minutes, and she did a great job! 

K. Hollins 

on Google

2 years ago

Overall, I've had good experiences at this location. However, it's always the one bad experience that leaves a long lasting impression. I had to get labs done weekly for about two months and since this location was convenient and never busy, I opted to get them done here. My skin does not like the traditional medical tape, so regardless of where I get my labs drawn, I always request the Coban wrap. Well, that has never been a problem until at one of my lab draws, the technician told me that she could not use that on me since... read more