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17280 N Outer 40 Rd, Ste 201, Chesterfield, MO, 63005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to express my serious concerns regarding the handling of my security deposit and the unprofessional communication I have received from Abby, Kim, and Alysia. When your company took over the building where I was leasing space, I had never signed a lease or agreement with your company specifically. I moved out in October and was told by Kim that I would receive my deposit as soon as I moved out. Two weeks after moving out, I contacted Kim for an update. She then directed me to contact Alysia—even though Kim had al... read more
The company tricks you into signing the lease by underreporting costs on the lease. Then they slam you with a statement at the end of the year, claiming that you owe them thousands of dollars. They are also very unprofessional in that they don’t even understand their own terms and conditions stated in the lease and mess up the end-of-year statement. Like others have said, they are a company solely focused on making commissions and could not care less about their tenants.
Think twice if you are considering a tenancy under management by McKelvey. In the 9 years they have managed us we have had ongoing water leaks that have ruined our fixtures. They are resistant and defensive on the matter. As a tenant, audit your CAM charges. We found that we were being charged for other tenants’ utilities and the metering was set up improperly. When brought to their attention, we have been placated with “we will fix it” but they never do. Every year we have to spend hours and hours defending our lease and ha... read more
Think twice if you are considering a tenancy under management by McKelvey. In the 9 years they have managed us we have had ongoing water leaks that have ruined our fixtures. They are resistant and defensive on the matter. As a tenant, audit your CAM charges. We found that we were being charged for other tenants’ utilities and the metering was set up improperly. When brought to their attention, we have been placated with “we will fix it” but they never do. Every year we have to spend hours and hours defending our lease and ha... read more
McKelvey Properties has a 2.4 star rating with 17 reviews.
McKelvey Properties is closed now. It will open on Monday at 8:00 a.m.
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