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McDonald's
- Fast Food
- Roanoke, VA
About this business
Location details
1335 Hershberger Rd NW, Roanoke, VA 24012, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Noone is in the front helping the customers. Every employee is in the back, only one or 2 of them come out to bring the food orders. There's really not a good morning nor a how can I help you? They just yell out loud the orders and place them on their counter for people to get. Not much politeness or human interaction.
My partner went inside to ask about a mobile order we had placed through the mobile app before 10:30am (10/8/25) and the lady cashier at the front (reluctlantly, did not get her name) counter was incredibly rude and dismissive. He just wanted to get our money back and she, with a horrible attitude said "What do you want us to do about it, you'll get a refund" I just want to express how unprofessional that is. We will not be back at this location and I sincerely hope this lady gets humbled. You don't talk to people like that.
10/2/25 - they got order wrong. I keep giving them a chance and they keep messing up. 7/23/24 - greasy crap that tastes luke grease, salt and nothing else. I want the convenience but they don't care if it's edible. 01/07/23 - ok service now. Don't buy the apple fritter. It's gross. 6/16/2020 - absolutely nothing good about this place they don't care about customer service they don't care about correct orders. They just don't care. They get your money and go on. 9/21/19 - to busy to answer phone is just a biz that needs to go... read more
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 3 star rating with 59 reviews.
When is McDonald's open?
McDonald's is open now. It will close at 10:00 p.m.
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