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McDonald's
- Fast Food
- Chicago Heights, IL
About this business
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location details
19767 S Halsted St, Chicago Heights, IL 60411, Chicago Heights, IL, 60411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 4:00 a.m. to 11:00 p.m. |
Need better management because the service is horrible sometimes. The morning crew is always on point and pleasant.
horrible mal servisio y el personal. lentisimo espere 25 min para unas papas
Terrible terrible. The only McDonalds I know, that you go around lunchtime to get a shake and they tell you the machine is down. This has numerous times. Is it poor management, incompetent help or they don’t care if they sell any shakes in the summertime? Have to go to the one in Homewood on Halsted St. to get my grandchildren their shakes.
They were “closed” because of a water issue but still had the store open on the map and the app. If you ordered in the app they’re denying every phone call when you try to get a refund. And if you get to the place with an online order, the automatic system cancels your ability to get a refund. They could’ve just shut the store down but they’re still taking people’s money through online orders. If this happened once it will happen again, trust that.
I just sat at the drive-through board for 10 minutes. They weren't taking orders and neither lane was moving. I finally heard a woman mumble, just a minute...it was probably another 5 minutes before she asked for my mobile order number. No sense of urgency and no apology for the wait. No one at either window apologized for the wait or mentioned what happened. Why is that? Where is the customer service at this location. This is the 2nd time I've had an issue. I won't be visiting this McDonald's again.
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 2.5 star rating with 17 reviews.
When is McDonald's open?
McDonald's is open now. It will close at 11:00 p.m.
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