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McDonald's
- Fast Food
- Burnaby, BC
About this business
Location details
4801 Hastings St, Burnaby, BC V5C 2L1, Canada, Burnaby, BC, V5C 2L1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dec 5 2025 2200 hrs - This is the first for a McDonald's when it comes to customer service. Its raining, there is a line up of cars, we are trying to get home with "fast food" and we ordered, paid, received our order, and my wife who was driving passed me the bag to check it everything was there. There was fries missing. No biggy, they made a mistake and didnt punch it in. My wife got out her money and asked to pay for the missing fries regardless of fault. This guy said No, and that unfortunately we would have to go back ar... read more
It's a normal Mcdonald, they are all the same
Worst place for delivery drivers. No place to wait except outside in the cold, no one answers after pressing the button and always 15-20 mins late. Didn’t give me the order even when I could see it was ready for 5 mins as they were busy talking. NOVEMBER 29, 12:40 AM.
I'm not exactly sure what's been going on at this specific McDonald's but it seems as though the service quality has dropped over time. Perhaps they had a wave of new hires or something because I find myself having to constantly repeat my orders as if they genuinely don't understand what I'm saying when that wasn't an issue before as well as noticeably slower service overall when it used to be considerably faster. To note, this was always in the early morning. 3 stars because the food is still great. Just that the level of s... read more
Eva, the employee who assisted me, stayed calm and patient even when I changed my order. She verified everything carefully and delivered excellent customer service.
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 2.9 star rating with 76 reviews.
When is McDonald's open?
McDonald's is open now. It will close tomorrow at 12:00 a.m.
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