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McDonald's

2.8

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

9437 Lee Rd, Brighton, MI 48116, Brighton, MI, 48116, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.832 reviews
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Dorothy's profile image
Dorothy 
on Google
a week ago

Well if I ever got food I'd be able to show a picture or describe it! I was there for 45 mins!! There were two guys in the back taking about sexism an obvious that was more important than making the people waiting at the counters food. Finally I asked for a refund and he was really rude about that! But they were taking their sweet time and there was more than five people waiting for 45 minutes or more! Never ever have I been to a more incompetent McDonald's and believe me I've been to a few! Definitely need a district manag... read more

Josh Engel's profile image
Josh Engel 
on Google
a week ago

Waited in drive thru line for 30 min. How is this acceptable? I am a patient person but this is terrible service. Poor management. 

Corey Richardson's profile image
Corey Richardson 
on Google
2 weeks ago

This place has gone downhill, the staff they have on nights is the worst I’ve ever experienced at any McDonald’s ever and I love McDonald’s! I used to go there as a kid but the new employees have ruined the nostalgia. I will now be going to the grand river location in Brighton and I recommend everyone else do the same. 

Ryan Strom's profile image
Ryan Strom 
on Google
2 weeks ago

This is restaurant has the worst service of any McDonalds I have ever been to. We constantly have 20min plus wait times and our orders are constantly wrong. This last time our order was given to someone several cars ahead of us, and then when asked to pull forward we waited ten minutes more only to be given half our order, with cold fries, and then asked to wait longer. This is a standard occurrence for this restaurant, this will be the last time we visit here. We have had this same experience at least a dozen times, unfortu... read more

Cooper Parsons's profile image
Cooper Parsons 
on Google
4 weeks ago

Waited 20 minutes at the drive through and a car that showed up after me in the other lane got helped first. Terrible sevice. 

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Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 2.8 star rating with 32 reviews. 

When is McDonald's open?

McDonald's is open now. It will close tomorrow at 12:00 a.m.  

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