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McDonald's
- Fast Food
- Bethesda, MD
About this business
Location details
7101 Democracy Blvd (Mongomery Mall, Bethesda, MD 20817, 7101 Democracy Blvd, Bethesda, MD, 20817, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
I had a fantastic experience thanks to Marisol who assisted me tonight. She was incredibly friendly, attentive, and professional. My order was handled quickly and accurately, and their positive attitude truly made my visit better. Excellent customer service — thank you for doing such a great job!
Terrible customer service
Zero stars. I had an online order with a confirmation number, but the store manager refused to give me my food. Another customer with the same name came in, and even though his confirmation number did not match, the manager tried to give my order to him. I was treated with suspicion and disrespect, which felt racially motivated. After waiting over 10 minutes, I finally got my food. This experience was unacceptable.
I literally hate this McDonald's with a passion. My recent visit to this McDonald's location was extremely disappointing due to the terrible quality of the customer service. The staff appeared unprofessional and seemed to lack basic training in courtesy and efficiency. From placing the order to receiving it, the entire process felt disorganized and frustrating. There was a noticeable lack of attentiveness, and several employees I interacted with were curt, unhelpful, and displayed a poor attitude. Specifically, the interac... read more
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 3.8 star rating with 24 reviews.
When is McDonald's open?
McDonald's is open now. It will close at 9:00 p.m.
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