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McDonald's

3.6

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

3280 Monroe Ave, Rochester, NY 14618, Rochester, NY, 14618, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
3.6796 reviews
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Chris Lockemann (Flacco)'s profile image
Chris Lockemann (Flacco) 
on Google
a week ago
Thefbombs2012 The Zombie guy's profile image
Thefbombs2012 The Zombie guy 
on Google
2 weeks ago

Hi my name is Dustin, I am a 24 year old white guy. I work at Wilmorite Security across the street. The morning shift is amazing, great customer service, friendly people, and they always make sure the biscuits are warm and soft which I know is very hard since I used to work there for morning shift. The night crew on the other hand need some management. The kitchen crew is the same as the morning crew but the service staff need some adjusting as they are rude to people and threatening to fight people outside. 

Patricia Davis's profile image
Patricia Davis 
on Google
2 weeks ago

They don't always get the order correct. They need to smile more and greet customers with a smile and say Have a great day or Good moening or something. Not just hand the food and close the window 

Josue Shawn's profile image
Josue Shawn 
on Google
a month ago

I spent 4.63 on double cheeseburgers. 4 hours later i threw up for an entire night. When i told them i wanted a refund they pretty much told me i was lying and that id have to fill out a form stating what happened. All the other reviews show how dirty and nasty the place is and what is made in there. 

Grey Mealer's profile image
Grey Mealer 
on Google
a month ago

0 stars. It's Wednesday, March 12th, 2025. As of today, I will never go back to this McDonald's. They consistently forget to give me my receipt in the drive-thru. Normally, I wouldn't care, except that this McDonald's consistently screws up our simple order. Even my young kids are convinced this place never gets our order right. "Plain cheeseburgers. Nothing on them but beef and cheese." That's not hard. "McNuggets with sweet and sour sauce." Not hard. Consistently screwed up. Even got a charred black cheeseburger one time. ... read more

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Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.6 star rating with 796 reviews. 

When is McDonald's open?

McDonald's is closed now. It will open at 5:00 a.m. 

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