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McDonald's

3.2

About this business

Location details

4301 Wabash Ave, Springfield, IL 62711, Springfield, IL, 62711, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
3.235 reviews
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Marcell Upshaw's profile image
Marcell Upshaw 
2 weeks ago

THE MACDONALDS ON WEST WABASH BEHIND QUICK AND E-Z IS ABSOLUTELY HORRIBLE!!!9 times out of 10 the wait is OUTRAGEOUS!!! I'm not talking about 5 or 10 minutes. I'm talking 15-20 minutes for a freaking cheeseburger. Then you wait all that time and the order are always WRONG! THE FOOD IS SMASHED, THE CUSTOMER SERVICE IS HORRIBLE. I was there this morning, waiting 19 minutes just to find out my small order was WRONG AGAIN! The employee didn't even say a word to me, not my order number or anything...he just looked at me from the ... read more

Eric Gilliland's profile image
Eric Gilliland 
2 weeks ago
Joshua Benson's profile image
Joshua Benson 
3 weeks ago

Pulled up at 5:05am on 10/5/25, double checked and online it says they open at 5. Waited at the drive thru menu saying hello multiple times and no one answered. Did this for about 10 minutes and gave up. I had to be at work. There were employees in the building, I saw them as I drove away. No breakfast today. This is the second time this has happened to me, happened awhile back at the freedom drive location. Whoever is in charge of these Springfield locations needs to look into what time the stores are actually opening. Very... read more

Nathan Stotts's profile image
Nathan Stotts 
3 weeks ago

The young lady working front 10/4 in the evening should be fired. Poor Gregory doesn't appear to hear too well either. The young lady brough our two happy meals to the drive through window, where I asked for ranch instead of sweet and sour. This is where Gregory comes in; after two attempts at saying no to the sweet and sour, and that we wanted ranch, I just pulled forward. Without skipping a beat the young lady gave me attitude, saying 'it's in there.' Pulled forward to check because I know darn well it's not. And good thin... read more

Katie Swartz's profile image
Katie Swartz 
a month ago

The lunch crew is the only reason this McDonald's gets any stars from me. Forget about going here in the morning or evening, though - You will be waiting for at least 20 minutes after placing your order, just to get cold, stale fries and an inaccurate order. I didn't even feel like what I just bought was edible, and I have no idea what the heck took them so long. What are they doing in there? Because it wasn't making fresh fries or reading orders. 

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.2 star rating with 35 reviews. 

When is McDonald's open?

McDonald's is closed now. It will open at 5:00 a.m. 

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