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McDonald's
- Fast Food
- Surprise, AZ
About this business
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location details
16547 W Bell Rd, Surprise, AZ 85388, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 11:00 p.m. | |
| Sat | 5:00 a.m. to 11:00 p.m. | |
| Sun | 5:00 a.m. to 11:00 p.m. |
Ordered breakfast via mobile order @ 10:18am. Headed there immediately and was in the drive-thru lane around 10:25am. Had to wait for cars in front of me before I got to the speaker exactly at 10:30am. Gave the woman on the speaker my code and was told to pull around. At the first window the worker said that breakfast was over and I would only be provided my lunch items (A drink in this case). Kept saying sorry but offered no help beyond that. In disbelief I pulled to the next window just to be handed a single drink and "sor... read more
I'm a regular customer at this McDonald's due to its convenient location near my workplace, but my last three visits have been consistently disappointing. Despite the friendly staff and pleasant atmosphere, the food quality has been significantly below average. On my most recent visit, I received cold sandwiches that tasted as if they had just been taken out of the fridge. The fries were stale, dry, and appeared to be old. After requesting a replacement, the new order had the exact same issues – cold sandwiches with dry chee... read more
A horrible experience with this McDonald's! Wanted the $5 dollar McDouble meal, the incompetent short female employee stated we don't have that anymore. Why didn't she say, it went up by $1 to a $6 dollar meal. So asked for a mc Double, she said we don't have McDoubles. She never said we have new value meals. The worst customer service ever at a McDonalds! She seemed lost and defensive plus the accent made it challenging. She should be fired for her rudeness and attitude to a customer. Too bad husband didnt walk out or ask f... read more
Drive up service is faster than eating in. Been waiting 15 mi utes for our food.
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 2.9 star rating with 30 reviews.
When is McDonald's open?
McDonald's is open now. It will close at 11:00 p.m.
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