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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
1535 E College Ave, Normal, IL 61761, Normal, IL, 61761, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I'm tired of the nasty attitude from the girl that brings the curbside orders out to the cars during breakfast hours. I was there again this morning (around 9:30am) (8/24/25), and once again I had the misfortune of her bringing me my food. Even though I always say 'hi" and "thank you," she never says a word and instead just has a snotty smirk on her face. She also never brings out the condiments basket like the other employees do in case a customer wants salt, pepper, jam, etc. Drop the attitude and get some manners. I'm goi... read more
It's McDonald's. I would never expect anything decent but this place seems to continue to blow my mind on how horrible they can be. Service here ranges from "we're not serving food right now" to rushing food, unable to follow simple instructions, horrific communication, doesn't listen to customers, overcooks and/or burns food. Seems to think that "well done" fries means they put old, cold ones back in the fryer and serves them to you, giving rock hard shells of what used to be a French fry. "please cook to order" apparently ... read more
Managers Have a serious attitude problem, and will argue with customers even when they are wrong. Horrible customer support, poor wait times, and don’t expect a family environment in the dining area.
Question for management: look at the attached picture and tell me if this looks acceptable to you? After having not eaten all day, on 8/9/25 at approximately 11:40pm, I went to this McDonald’s for a double cheeseburger and this is what I received. I took one bite and had to throw it out because it was so disgusting. Who would even think that slopping a sandwich like this together is acceptable to give to a customer? Whoever was assembling the hamburgers that night should be re-trained or try better. What a waste of money and... read more
McDonald's has a 2.3 star rating with 26 reviews.
McDonald's is open now. It will close tomorrow at 12:00 a.m.
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