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23545 NE Novelty Hill Rd, Redmond, WA 98053, Redmond, WA, 98053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I'm highly disappointed with this McDonald's, their always rude and their customer service is the worst. They have attitudes because they get your order wrong, when they can easily say “I'm sorry about that” and keep it pushing like a regular customer service worker. Don't come here if you're already in a bad mood, they'll drop it to hell.
We had mcdelivery and items were missing. Today I called the manager, and she hung up on me. I used no raised volume and no profane language. I thought I would pass it along as a training opportunity, because I do work in customer service.
Horrible customer service. On 01/30/2026 around 12:05 PM, I placed an online order and went into the store to pick it up. The employee (an Asian man) told me my order was not completed and said to “check the app.” I checked the app and showed him the payment receipt, but he insisted the order was canceled and not processed. Because of this, I placed the order again and paid a second time. At the end, he then tried to give me both orders, even though he had repeatedly told me the first order was not completed. When I question... read more
McDonald's has a 2.8 star rating with 5 reviews.
McDonald's is closed now. It will open at 7:00 a.m.
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