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McDonald's
- Fast Food
- Phoenix, AZ
About this business
Location details
4505 E Cactus Rd, Phoenix, AZ 85032, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 11:00 p.m. | |
| Sat | 5:00 a.m. to 11:00 p.m. | |
| Sun | 5:00 a.m. to 11:00 p.m. |
Dear McDonald's Management Team,I am writing to formally lodge a complaint against a manager named Christina at your location. I am a longtime, frequent customer who is deeply disappointed by her persistent lack of professionalism.Over time, I have witnessed and experienced a continuous pattern of terrible customer service from Christina. When the store is slow, she spends an inappropriate amount of time chitchatting and playing favorites with specific female employees at the front counter. This directly results in a failure... read more
Leo is an incredible staff member and person. I came last minute for breakfast, and upon leaving the window I realized that my two hashbrowns had not been put in the bag. I went inside to ask for them and Leo made two fresh ones and added an extra for the inconvenience of waiting (which was less than two minutes). Really appreciated how he spoke with me and the quality of customer service, definitely one of the best McDonald’s experiences I’ve ever had.
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 3.3 star rating with 34 reviews.
When is McDonald's open?
McDonald's is open now. It will close at 11:00 p.m.
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