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McDonald's

2.8

About this business

Location details

5727 W Gate City Blvd, Greensboro, NC 27407, Greensboro, NC, 27407, United States

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WeekdayScheduleStatus
Mon5:30 a.m. to 11:00 p.m.
Tue5:30 a.m. to 11:00 p.m.
Wed5:30 a.m. to 11:00 p.m.
Thu5:30 a.m. to 11:00 p.m.
Fri5:30 a.m. to 11:00 p.m.
Sat5:30 a.m. to 11:00 p.m.
Sun5:30 a.m. to 11:00 p.m.
2.824 reviews
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Kevin Funderburk's profile image
Kevin Funderburk 
4 days ago

There's a female manager, short and of Indian descent that has a VERY POOR concept of customer service. If there are several customers waiting at the front counter , she ignores them because she is on her phone and she WILL NOT call anyone to the front to wait on them. Also while an employee was in the process of serving me. She stopped him to show him something on her phone . The other manager had to tell the employee to service the customer first, then gawk at the managers phone AFTERWARDS!!! Why are you paying this pers... read more

Grace S's profile image
Grace S 
5 days ago

From start to finish is not a pleasant experience. Sometimes not greeting when taking the order, at the window again, no greeting at allllll or tell you your total or make sure you’re paying for the right order. 0 customers Service. At the second window same, not even a hi! They just hand you the bag and close the window. I understand most of them are high schoolers but are they not being told anything about customer service? At least the basic. And not to mention when THEY messed up and you say something they act like it’s ... read more

Alexis's profile image
Alexis 
a week ago

The service at this location is absolutely awful. Too many young kids working there with no customer service skills. They’ll get your order wrong and get an attitude with you for pointing it out. The Asian girl that works the front window in the mornings is terrible. She mixes up orders every single morning not to mention her customer service skills need work. 2/10 wouldn’t really recommend 

Kerensa King's profile image
Kerensa King 
a week ago

I went in for 3 mobile orders, 2 large fries, a frappe and 2 cookies. Get inside and NO ONE acknowledged that I was at the counter, no one asked what I was waiting on for 15 minutes. An employee took the order tickets off the printer and walked off. Finally what appeared to be a manager came an asked an employee what I was waiting on, I told him they wouldn’t know because no one asked, and I proceeded to call out the order numbers I was waiting on. After waiting in store for 20 minutes (when fries only take 2-3 minutes to ma... read more

Ingrid Hakala's profile image
Ingrid Hakala 
2 weeks ago

We did our order online and pulled into a mobile parking spot. We waited for at 30 minutes, then the person brought out the wrong drink. They went inside and still had to wait another 10 minutes to get a 5.00 meal. It's was crazy because because people were going through the drive thru left and right while we just sat there. I did curb side pick up and had to wait about 10 minutes for my food. They haven't changed. I went through the drive thru and placed my order. I know I spoke clearly but they still managed to mess my ord... read more

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 2.8 star rating with 24 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m. 

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