McDonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

3.3

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

8300 Arbor Square Dr, Mason, OH 45040, Mason, OH, 45040, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun5:00 a.m. to 10:00 p.m.
3.318 reviews
Select a rating
Janet Van Name's profile image
Janet Van Name 
on Google
a week ago

They served us cold fries. It took about five minutes for anyone to come to the counter and almost thirty minutes to get our food. Then it was cold worst ever 

Jacqueline Valentin's profile image
Jacqueline Valentin 
on Google
a week ago
Daniel Mounts's profile image
Daniel Mounts 
on Google
3 weeks ago

I placed a mobile pickup order and waited a long time, but I was never served. No communication, no explanation—just left sitting there while my order was completely ignored. After wasting my time, I ended up placing the same order at a different McDonald’s down the road and was served immediately with no issues. Because this was an online order, I couldn’t even get a refund on-site. Now I have to dispute the charge with my credit card. Absolutely unacceptable experience. This location needs serious improvement in customer s... read more

Hillari Nickell's profile image
Hillari Nickell 
on Google
3 weeks ago

Just went through the drive thru on 7/19 around 5:30am and the staff I dealt with was so rude. The guy taking my order definitely did not want to be there and was extremely rude for no good reason. While ordering he was rushing me and kept interrupting me. I drove to the first window where there was nobody at so drove to the second window to pay where I was greeted with disrespect by this same individual and belittled because I didn’t wait around at the first window. I wish I would have caught his name because literally anyb... read more

Laina's profile image
Laina 
on Google
3 weeks ago

Very very slow and also extremely hot inside. 

View all google reviews

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.3 star rating with 18 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com