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McDonald's
- Fast Food
- Downers Grove, IL
About this business
Location details
2535 Ogden Ave, Downers Grove, IL 60515, Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 11:00 p.m. | |
| Sat | 4:30 a.m. to 11:00 p.m. | |
| Sun | 4:30 a.m. to 11:00 p.m. |
Ordered the new big arch on the kiosk. After sitting waiting for 10 minutes, walked up to the counter and waited another minute for someone walking by to hail down and ask what the problem was. After some research they determined that the employee working the front left for the day without filling my order. 5 minutes later, I got my lukewarm, mushy, reheated via microwave arch. No apologies. No coupon. No wonder there were no cars in the drive through and only another couple eating inside at noon on a Saturday. Sad
Manager is VERY Rude, arguing over a $5 refund for several minutes was unnecessary and over the top, will be going to a different McDonald's. They screwed up on my order. And they should always give out a receipt like other McDonald's. Are they to cheap to print them out? You just lost a long time customer.
Good service, bathrooms where okay but needs to be cleaned. Dinning area is nice, pop machine is easy to use. Only issue was a little surprised on the extra condiments having a up charge. But no biggie.
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 2.4 star rating with 14 reviews.
When is McDonald's open?
McDonald's is open now. It will close at 11:00 p.m.
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