This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
4015 W Saginaw Hwy, Lansing, MI 48917, Lansing, MI, 48917, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 11:00 p.m. | |
Tue | 6:00 a.m. to 11:00 p.m. | |
Wed | 6:00 a.m. to 11:00 p.m. | |
Thu | 6:00 a.m. to 11:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 11:00 p.m. |
1 star Terrible customer service. Staff was rude, dismissive, and acted like they didn’t want to be there. No greeting, no smile, and when I asked a simple question about my order, I was met with an eye roll. This location seriously needs training in basic customer service and respect for customers.
Slowest McDonald’s I’ve ever been to! Looks like they need a new manager. Wow.
Yum
Went into drive thru at 12:42 and waited until 12:50 just to be told my mobile order couldn’t be completed at the time because they “weren’t accepting orders at the time so they could catch up on what they had”. Meanwhile only 2 cars in drive thru (could have delivery pickup orders as well but didn’t specify). I understand being short staffed as they mentioned it was only 2 people there, however my order was already placed and paid for so I don’t really get why I was turned away
Always getting order wrong
McDonald's has a 2.2 star rating with 49 reviews.
McDonald's is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com