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McDonald's

3.5

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

2621 Charlestown Rd, New Albany, IN 47150, New Albany, IN, 47150, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun6:00 a.m. to Midnight
3.51,652 reviews
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Mz Parker812's profile image
Mz Parker812 
on Google
2 weeks ago

Nasty black guy in drive thru. So terrible I just asked for a refund when I noticed he'd also be the one to give me my food. To be worst he mocked me behind his managers back when she was trying to see what the problem was. And refund my money. Customer service is not his niche Apparently Google doesn't allow you to review a place more than once. Update: March 20, 2025 (2weeks later) I placed my order and noticed as I was pulling away from the menu there was a 0.40 uncharge. I asked the older white woman when I got to the wi... read more

Aaron Terry's profile image
Aaron Terry 
on Google
2 weeks ago

I only come for the hotcakes. They are what you expect from McDs.. only do it if use BOGO 

Hannah Morris's profile image
Hannah Morris 
on Google
2 weeks ago

Went there after work to get food for the family and left with two raw quarter pounders , cold fries and no sauce for the nuggets. Was told the ice cream was down and there was no tea. At 10 at night. The manager who was wearing purple was beyond rude and giving me attitude for just ordering . Didn’t offer a receipt and don’t give me one when I asked. Avoid this location at all cost. When I tried to call to let them know it said their phone was shut off so I couldn’t even make them aware of the issue. 

Juanita Frakes's profile image
Juanita Frakes 
on Google
3 weeks ago
Karen Waldron's profile image
Karen Waldron 
on Google
3 weeks ago
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Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.5 star rating with 1,652 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m.  

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