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McDonald's

2.9

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

1800 E Broad St, Richmond, VA 23223, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to Midnight
Sat5:00 a.m. to Midnight
Sun5:00 a.m. to 11:00 p.m.
2.92,674 reviews
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Randy Taylor's profile image
Randy Taylor 
on Google
2 days ago

This is the worst McDonald's to go too the service is slow as he'll and ordering food as the worst ever it take 20 to 25 minutes to get your order and management is no better you ask me they need to closed it down at this location on 1700 e broad st TORRIBLE SERVICE. 

Ryan Jacobson's profile image
Ryan Jacobson 
on Google
3 days ago

Ungodly slow 

Yeshua's profile image
Yeshua 
on Google
5 days ago

Avoid at all costs I came in for two sandwiches I waited 35 minutes as I watched everybody who ordered before and after me placed their order and get their food they have no sense of urgency the restaurant is filthy the food when I finally received it was cold when I asked to speak to a manager you could hear her yell out what does he want and I responded a refund and she responded oh well he going to have to wait which I had to wait another 15 minutes for a refund just avoid this place at all cost 

Sarah Rea's profile image
Sarah Rea 
on Google
6 days ago

Happy Saturday! I have been giving McDonalds my business for years. This was the absolute worst experience tonight. I got there at 5:56 and didn't get my food until almost 6:40. I could tell the frustration on the employees from being short staffed but do not take it on your customers. The employee with the most frustration was the one that apologized. Judging by past reviews ongoing problem this location. 

Ash Nunya's profile image
Ash Nunya 
on Google
6 days ago

Actually the worst McDonald's I've ever been to, which is quite the achievement in the McDonald's Race to the Bottom. Seriously, do not come here. Prices have gone up and food quality is down across the board, but here you're lucky to get what you ordered, to have it be the right temperature, for a single item to be made to spec. It's not worth it. 

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Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 2.9 star rating with 2,674 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m.  

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