McDonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

3.2

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

1261 Burnside Ave, East Hartford, CT 06108, East Hartford, CT, 06108, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
3.219 reviews
Select a rating
Shannen Lanese's profile image
Shannen Lanese 
on Google
3 weeks ago

So slow 45 minutes wait in the drive-thru for a mobile order. Food was sub-par. Cold fries and burgers. They make it so hard to get your money back it's not even worth it. Avoid like the plague 

Cynthia Lopez's profile image
Cynthia Lopez 
on Google
3 weeks ago
Kt Constantino's profile image
Kt Constantino 
on Google
a month ago

Visited mcdonalds to grab a toy and wait for wickham park to open. It took the 13 mins so I can just buy a toy!!! Nothing cooked nothing to putting together. They kept taking drive threw orders slowly one at a time. Taking priority for drive threw and it was only an order or two not even a line or alot. I can totally understand if under staffed and busy but there was 6 people 3 employees and shift lead and a manger and another person just walked in. Complete ridiculous. The. Refused to sell me toy (shift lead) then main mana... read more

Kimberly Hannon's profile image
Kimberly Hannon 
on Google
a month ago

Cindy is a horrible manager. I placed two orders with two different phones. She found one but didn't find the other one. My card was charged I paid for both orders but walked out of there with no food whatsoever. She couldn't even give me a refund slip on the one order that she said was placed went through and went on my card. She needs a lot of training she needs to be demoted and as long as she works there I will not come back to that McDonald's on Burnside avenue in East Hartford I am calling corporate headquarters at McD... read more

Elba Miranda's profile image
Elba Miranda 
on Google
a month ago

Over 30 minutes to pick up a mobile order. Employees don’t acknowledge the customer. Employees are rude. Food was cold. Bad customer service for this crew. 8/3/25 pm crew. 

View all google reviews

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.2 star rating with 19 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com