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McDonald's

3.7

About this business

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook. 

Location details

4317 Fort Henry Dr, Kingsport, TN 37663, Kingsport, TN, 37663, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun5:00 a.m. to 10:00 p.m.
3.71,904 reviews
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Diane Wagler's profile image
Diane Wagler 
on Google
a week ago

Terrible service. Young woman taking orders was really nice but the older heavy set lady at the window was extremely rude. I asked her for sauce she practically threw it at me n gave me a really rude look. They only filled up my smoothie halfway. Absolutely horrible customer service and I would never recommend anyone to go there. Fix your staff 

mirnanda's profile image
mirnanda 
on Google
2 weeks ago
Mrs. Chastity “MRS. DORTCH” Dortch's profile image
Mrs. Chastity “MRS. DORTCH” Dortch 
on Google
a month ago

Took forever to get the food order was wrong fries were cold but good effort 

Doe Cooper's profile image
Doe Cooper 
on Google
a month ago

Under cooked fries, employees lie to customers about meals, managers orders to be returned causing cross contamination. Rude management, employees with hygiene issues. 

Jaylon Wells's profile image
Jaylon Wells 
on Google
a month ago

Absolutely awful service. I had to wait for 6 minutes at the intercom and watched two people go ahead of me, before finally driving around the other building to get service at the other lane. The cashier then proceeded to get nasty with me and practically call me a liar when I told her that my son and I had been waiting at the other lane with no help. If I could rate this a 0 I would. I will be escalating this as high as I can immediately. 

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Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.7 star rating with 1,904 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 10:00 p.m.  

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