McDonald's's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

2.9

About this business

Location details

990 Greensboro Dr, Gallatin, TN 37066, Gallatin, TN, 37066, United States

Get directions
WeekdayScheduleStatus
Mon4:00 a.m. to 10:00 p.m.
Tue4:00 a.m. to 10:00 p.m.
Wed4:00 a.m. to 10:00 p.m.
Thu4:00 a.m. to 10:00 p.m.
Fri4:00 a.m. to 10:00 p.m.
Sat4:00 a.m. to 10:00 p.m.
Sun4:00 a.m. to 10:00 p.m.
2.925 reviews
Select a rating
Layth Manasrah's profile image
Layth Manasrah 
2 weeks ago

This location in particular has terrible service and is dishonest. They intentionally leave food out of your order, without notifying you, if they’re behind or out of an item. On one occasion they left out some pies, and when I called them to let them know i’m coming back to get it they said they’re closed. Then they took my info to send me a gift card in the mail, which never arrived even after a month. On another occasion, I ordered an Egg Biscuit and they literally just gave me a biscuit with nothing on it. The lady at th... read more

melinda hall's profile image
melinda hall 
2 weeks ago

I go to this mc donalds daily because it's on my way to work. But for the past week the cashier in the drive-thru a tall heavy set long haired guy with a beard has been incredibly rude for NO reason. My last time there he gave me my recipt and said some rude unnecessary comments that I won't repeat.. I got to the next window and told the African American male manager blew me off .. theat manager is also condescending and rude also. I don't understand how customer service can be this horrible. It's free to be kind. Remember t... read more

Richard Stahl's profile image
Richard Stahl 
4 weeks ago
S Mad's profile image
S Mad 
a month ago

No one at the counter to take the order. Had to use the kiosk. It never gives a receipt cuz there's no paper in it. Same thing with the one on highway 109. Never no paper in the kiosk. Customer does all the work employees don't keep the kiosk full of paper. I went across from Ball State with 30 minutes to get two burritos and a coffee. Have to have a receipt to make a complaint. That's the reason they don't put the paper in the kiosk 

Kristina Smith's profile image
Kristina Smith 
a month ago

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 2.9 star rating with 25 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 10:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com