McDonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

McDonald's

3.1

About this business

Location details

135 West Rd, Ellington, CT 06029, Crystal Lake, CT, 06029, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun6:00 a.m. to 11:00 p.m.
3.117 reviews
Select a rating
Dan's profile image
Dan 
a month ago

Went here to redeem points on the app tonight for a free item. I had to repeat the code 4 times before the young man got it right. Red flag #1. Next, I repeated my order 3 times - "plain burger, cheese, and bread." Red flag #2. My "free meal" cost $1.77. When my food was "handed" to me, I could smell the pickles. Red flag #3. I gave them another try - McDouble, plain, no cheese. Please see attached photo. 

Marsha Vezina's profile image
Marsha Vezina 
a month ago

Food is horrible. Hamburger's about an 1/8". Not worth the $$. Service is slow, u can stand at the counter for 10 mins and no one notices you. Workers on their phones all the time. 

C Will's profile image
C Will 
a month ago

If I could give zero stars I would, pulled a long blonde hair out of my mouth while eating fries, food is tasteless because the fryer oil is so old the food is being boiled instead of fried. When I pulled up to get my order one of the employees was cussing out another co worker and threatening to beat him up. Zero stars. 

Jill L's profile image
Jill L 
a month ago

Workers are incompetent. Placed a mobile order and they came out with three different orders. One of the workers had a rude attitude, and asked the order multiple times. When I told her the order she said she wouldn’t be able to remember “all of that” in the same rude tone… Wasn’t even a big order. Service is horrible, had to wait 20 minutes for a quick drive thru order!! Never coming here again. 

Jill Laureano's profile image
Jill Laureano 
a month ago

Workers are incompetent. Placed a mobile order and they came out with three different orders. One of the workers had a rude attitude, and asked the order multiple times. When I told her the order she said she wouldn’t be able to remember “all of that” in the same rude tone… Wasn’t even a big order. Service is horrible, had to wait 20 minutes for a quick drive thru order!! Never coming here again. 

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.1 star rating with 17 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Crystal Lake, CT