This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
McDonald's
- Fast Food
- Crestwood, KY
About this business
Location details
6410 KY-146, Crestwood, KY 40014, Crestwood, KY, 40014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to Midnight | |
| Tue | 5:00 a.m. to Midnight | |
| Wed | 5:00 a.m. to Midnight | |
| Thu | 5:00 a.m. to Midnight | |
| Fri | 5:00 a.m. to Midnight | |
| Sat | 5:00 a.m. to Midnight | |
| Sun | 5:00 a.m. to Midnight |
Very disappointing service at this McDonald’s. Waited over 10 minutes in the drive-thru just for two drinks. When I asked for a refund, they only refunded one of the drinks. The manager was rude and dismissive, refusing to listen or help. Extremely slow service — this location needs better management and customer service training.
Lobby was closed at 8:45 when its supposed to close at 10pm. Matt would be very upset about one of his stores locking customers out and not making money. The back/loading door was also wide open with a manger talking with a bunch of people, which is a huge safety violation.
Gave this location four stars a few years ago. Changing to one star. Last two times we have gotten food from here it has been barely edible. Fries soggy and undercooked, burgers like shoe leather. Not to mention countless getting the order wrong, adding items I didn't order etc. One would think with prices high the quality would at least be tolerable. Anyway this location has gone in the toilet. Will be making the short drive to Buckner from now on.
Staff was very friendly
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 3.6 star rating with 1,232 reviews.
When is McDonald's open?
McDonald's is open now. It will close tomorrow at 12:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com