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McDonald's
- Fast Food
- Universal City, TX
About this business
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location details
713 Pat Booker Rd, Universal City, TX 78148, Universal City, TX, 78148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible customer service. Waited 15 minutes at the front counter to pay for food, FIVE different employees saw me, made eye contact, and ignored me. Then when one finally came over, they had a horrible attitude because they had to leave their little friend group in the back. On top of that, they had garbage music BLASTING. Third time I have been to this location, and I’ve had an issue with the customer service every time. This will also be the last time I stop by this location.
This is the worst McDonald's I've ever been to. They have the rudest most incompetent people working for them. You don't even have to ask for a manager the children working the drive thru will demand they come to the windows when you ask them a question. They also are charging you Extra when you order tea because the say they're out of soda. Every staff member was not wearing a name tag so you couldn't identify a single employee. Get it together...
I ordered from there earlier today, and not only was a missing a burger, they forgot to put burger patties in 3 other burgers. They were wrapped up and everything. How do you miss the most important part of a burger? How do you do it 3 times?
Frequently asked questions about McDonald's
How is McDonald's rated?
McDonald's has a 2.6 star rating with 21 reviews.
When is McDonald's open?
McDonald's is open now. It will close tomorrow at 12:00 a.m.
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