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McDonald's

3.4

About this business

Location details

255 S Randall Rd, Elgin, IL 60123, Elgin, IL, 60123, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun6:00 a.m. to 11:00 p.m.
3.41,314 reviews
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Jason Logsdon's profile image
Jason Logsdon 
a week ago

Terrible new owners, gone a few times and took forever to have my order taken. Paid and had to pull forward or park in a spot every time to wait 15+ minutes for a single meal. It’s fast food but not seemingly very fast at this location. Fries were soggy and raw the first time after waiting 20+ minutes after they basically forgot about my order, the guy had to ask at my window what I ordered to go get it. Would avoid this McDonald’s now unfortunately, clearly has issues for now . 

Karen Groll's profile image
Karen Groll 
2 weeks ago

Awful. Anytime I get a Coke it takes forever. One simple item. One time I actually left the mobile order spot and never even got my coke. Speaking of coke, out of all of the McDonald's in all of the land this is the only location where the coke tastes off. 

Bryant Crawford's profile image
Bryant Crawford 
3 weeks ago

I ordered a large coffee with other items. The coffee was full of the grounds from the filter. Of course I did not try the coffee until I was 15 or 20 minutes away so I could not go back. If I stop there again I will make sure to check the coffee before I drive away. 

Cary Galanis's profile image
Cary Galanis 
a month ago

Avoid this ridiculous location! Went into this HORRIBLE McDonald’s today, and ordered two simple meals. A chicken sandwich meal, and a double cheeseburger meal. It literally couldn’t get any easier than that. We sat there and watched as drive thru orders, Uber Eats orders, and people that came in almost 25 minutes AFTER we did all got served. At about the 15 minute mark, I kindly asked the girl at the counter if they had forgotten my order. She smiled politely and said, “Oh, we didn’t forget you. We are still working on it.”... read more

Ralph Gallardo's profile image
Ralph Gallardo 
a month ago

Went through the drive - Thru. 

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.4 star rating with 1,314 reviews. 

When is McDonald's open?

McDonald's is open now. It will close at 11:00 p.m.  

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