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McDonald's

3.7

About this business

We are closely monitoring all local, state and federal regulations 

Location details

Highway West, 11351 US-70 BUS, Clayton, NC, 27520, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.71,349 reviews
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Rhonda Radford Castleberry's profile image
Rhonda Radford Castleberry 
3 years ago

Cash only with NO notice before you order after a 30 minute wait in line. How hard is it to put out a sign?? They said, “We do this every night at the time.” (Again, why can’t they figure out a way to communicate this to customers before they wait in the long line??). Fries were COLD. 

Jennifer Jailall's profile image
Jennifer Jailall 
recommend  Recommended
3 years ago

I still recommend this McDonald’s because in spite of the pandemic, the stress, the loss of a lot of their employees and the fact that they’re extremely short staffed…they’re trying to do their best and that’s what counts. Stopped in today and went inside because the drive thru line was long. I ordered a black iced coffee. That’s it. While I waited for 20 minutes due to the short staffing, there were at least 3 crazy customers cussing, denigrating the teen employees, and one … See more 

Jay Stallings's profile image
Jay Stallings 
recommend  Recommended
4 years ago

I still recommend this McDonald's however when I'm at the drive-thru there are times I don't get everything I ordered. Today I ordered 3 fish fillets only got 2. I didn't go back to get it. Still people are friendly and fast service 

Darlene Earl's profile image
Darlene Earl 
recommend  Recommended
5 years ago

Employees at this location are always friendly, you can tell there is good management here. If you have a problem with an order which is rare, they take care of it right away. 

Business response:

We're so over the moon you feel that way, Darlene! 😊 ❤️ 

Andrew Romano's profile image
Andrew Romano 
5 years ago

Literally sat in the line for 15 minutes just to be told we weren’t gonna be served because “we were cussing at the workers”, first off, nobody even came to the intercom, secondly they shouldnt be listening to the conversations happening amongst my vehicle, they’ve lost my business for good 

Business response:

We’re sorry to hear about your experience, Andrew. Please provide some more info here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook so we can address this. Thanks! 

Tamya Atkinson's profile image
Tamya Atkinson 
5 years ago

y’all got my whole order wrong. & how y’all gone give me a burnt burger? both patties was burnt and the bread was hard! i don’t care if it was 10 o’clock at night and y’all was short staffed, i expect my food to be right cause that’s what i’m paying for! TERRIBLE. & y’all didn’t even give me the burger i asked for. y’all needa be shut down at this point. 

Business response:

Sorry about your order, Tamya. We understand how this can be upsetting, and we'd like to gather a few more details. Please share more info with us here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook so that we can follow up. Thank you. 

Jussi Dajeezus's profile image
Jussi Dajeezus 
5 years ago

Got 2 cheeseburgers got home and missing the burgers. What’s up with that McDonalds? 

Business response:

Sorry about your order, Jussi. We understand how this can be upsetting, and we'd like to gather a few more details. Please share more info with us here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook so that we can follow up. Thank you. 

Patty Zazynski's profile image
Patty Zazynski 
5 years ago

My “medium” fry. This is what I found upon opening my bag. Did someone really think that was acceptable?? 

Business response:

We're sorry you were disappointed, Patty! Please provide some more info here: https://www.mcdonalds.com/us/en-us/contact-us/restaurant-feedback.html/facebook so we can address this. Thanks! 

SBright Henderson's profile image
SBright Henderson 
5 years ago

I purchased a chicken sandwich, I had to pull up due to it was cooking. Long story short, the chicken sandwich was not cooked thoroughly. The sandwich was taken back to the restaurant, Manager showed no remorse for the sandwich being uncooked! I didn’t get a refund nor was I offered another sandwich! Highly disgusted with this service and the way the manager handled it! 

Business response:

We're sorry to hear this, Bright. You should always leave satisfied with your order and your experience. To help us improve, please share a few more details with us here: https://www.mcdonalds.com/.../restaurant.../facebook 

Frequently asked questions about McDonald's

How is McDonald's rated?

McDonald's has a 3.7 star rating with 1,349 reviews. 

When is McDonald's open?

McDonald's is open now. It will close tomorrow at 12:00 a.m.  

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