Mcdonald's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Mcdonald's

3.3

About this business

Come visit us at 825 Russ Ave in Waynesville. McDonald's is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you're looking to start your day with a McCafe coffee or enjoy a mouthwatering Big Mac, McDonald's has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald's App today! 

Location details

825 Russ Ave, Waynesville, NC, 28786, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,361 reviews
Select a rating
Tina Duncan's profile image
Tina Duncan 
recommend  Recommended
4 years ago

If anyone is interested in burnt English muffins this is the place to go oh and I guess the under cooked egg is suppose to soften the bread they have gotten really sorry the food is awe full these fays 

Business response:

Sorry about your order, Tina. We understand how this can be upsetting, and we'd like to gather a few more details. Please share more info with us here: https://www.mcdonalds.com/.../restaurant.../facebook so that we can follow up. Thank you. 

Terron Chaplin Allred's profile image
Terron Chaplin Allred 
4 years ago

just left there after hearing cursing coming from your drive through as I was trying to pay. my young son was in the car with me. manager came out and said she was sorry but couldn't do anything but diffuse her situation in store. Then I get home and my egg mcmuffin is so burnt the bread is black. 

Mel Rae King's profile image
Mel Rae King 
recommend  Recommended
4 years ago

I adore the service and the people who care to still serve during this virus outbreak. I appreciate the warm meal 24/7 

Gabriel Annette Crawford's profile image
Gabriel Annette Crawford 
6 years ago

Don’t get me wrong I usually love McDonald’s specially because they stay open late which is good for people who work nights like me! But tonight not so much.. I pulled in and ordered had to wait 5 mins for her to reply...after that was done I pulled up to the second window which then waited 11 minutes for her to just come and let me pay...then I received my food about 5 mins later and I drove home...when I got home I reached in my bag to grab my box of cheese fries but turns out instead of a clean box I received cheese cover... read more

Nicholas Courtemanche's profile image
Nicholas Courtemanche 
recommend  Recommended
6 years ago

The service was fast and friendly. 

Stephanie Lanning's profile image
Stephanie Lanning 
6 years ago

get a new manager that will actually do their job an help people an take responsibility for that store! she's rude as hell an can't handle the position of manager! me and my family will NOT be back to that McDonald's!!! 

Suzi Tierney's profile image
Suzi Tierney 
6 years ago

Infriendly and unhelpful staff. The restaurant is always dirty. There is always a wait, even if you're the only one in line. hands down the mostly poorly McDonalds I've been to. 

Business response:

We're very sorry to hear this, Suzi! Please help us address your service concerns by contacting us at 1-(844)-623-6067. Thank you. 

Amy Boyd Sugg's profile image
Amy Boyd Sugg 
6 years ago

We go to McDonald's once a blue moon, and the place is always a wreck. If you plan on going through the drive thru, plan accordingly. You'll be waiting at least 30 mins only to have them get you order wrong. (Going back to correct it will tack on another 15-20). Today, the pancakes were cold and stale. Last time they didn't put the lid on my coffee and the entire cup dumped in my lap. They just don't care 

Business response:

We're very sorry to hear about your experiences, Amy! Help us to address your service concerns by contacting us at 1-(844)-623-6067. Thank you. 

Anthony Parton's profile image
Anthony Parton 
6 years ago

Frequently asked questions about Mcdonald's

How is Mcdonald's rated?

Mcdonald's has a 3.3 star rating with 2,361 reviews. 

When is Mcdonald's open?

Mcdonald's is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com