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McCracken Auto West
- Automotive
- Westwood, MA
About this business
Continuing the tradition of Trusted Service since 1927 as a Complete Automotive Diagnostics and Repair Service facility. We can meet all of your automotive needs from oil changes and other maintenance services to complex diagnostic services / computerized control systems repair. All makes and models welcome and attended to by a staff with personalized service and over 75 years experience combined. We can perform all of your maintenance and repair needs. Read our reviews and come see why we keep being voted #1 in Westwood!
Location details
1468 High St, Westwood, MA, 02090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My father and I take great care of our vehicles and have lived in the area for almost 25 years. We always had reliable service on our vehicles with customer service that would ultimately otherwise never come into question and concern until today. We had to change the oil in the family van so we chose McCracken again but this time it must have been a new hire. As soon as I walked in I needed to take my personal belongings from my cupholder out of the van and onto the counter provided for me. When we confirmed our appointment ... read more
Excellent service! On the most recent trip they were able to give same day service. Car is always ready when promised and all the staff is friendly and helpful. Highly recommend!
So happy there is an honest and fair mechanic left in this area. The owner and gentleman who checked me out last week were gracious, accommodating and knowledgeable. Thank you!
Loved this place when Wayne ran it. The new guy has no sense of customer service. If you want to take your car somewhere that will make a mistake, refuse to acknowledge it, and refuse to fix it, come to McCracken West! If you want someone to actually do the work you asked for without being rude, well, look elsewhere.
The team at McCracken Auto West came through for me again! My wife broke down on her Thursday evening commute home. I had the car towed to McCracken well after closing hour and just left a key and a note in their mailbox. Although already quite busy, manager Mark called me first thing Friday morning to give a status update, and somehow master mechanic Al squeezed me into his schedule. As a result of their hard work I had my car back in time for the weekend. Thanks again.
Frequently asked questions about McCracken Auto West
How is McCracken Auto West rated?
McCracken Auto West has a 4.9 star rating with 87 reviews.
When is McCracken Auto West open?
McCracken Auto West is open now. It will close at 5:30 p.m.
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