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McCoy's Transmissions & Auto Repair

Claimed
4.6
46 reviews
|Transmission Repair|Garland, TX 75041

2731 Oakland St, Garland, TX 75041

(214) 994-0751

https://mccoys-transmissions.business.site/

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About

Cm Racing Transmissions, Dallas, Texas. 56 likes. Local Business

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4.6
46 reviews
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Bree B. on BirdEye

6 months ago

03/26/2021, 21:15 PM
We're unfortunately filing a Lawsuit against this business owner. [And we should've taken heed of the 30+ perfectly worded five star reviews. But others warned us too late of the many staged reviews from friends]. We asked for a Refund due to a 4 Month nightmare of bad ethics, bad repairs & his inability to properly fix our vehicle. He refuses, even though he ruined the vehicle & it's undriveable at this point. We took a 2013 Nissan Versa here, for a Transmission & Clutch replacement. Picked it up November 25, 2020. It's NOW NEARLY APRIL 2021 - 3/26/2021 to be exact. And we've asked Mr. McCoy for 4 MONTHS NOW, to get the vehicle fixed correctly. He's failed repeatedly. We've called, texted, & went in person for check ups & formal appts, as well. This is hands down the WORST vehicle repairs & most unethical shop, we've ever experienced. The clutch-stick jams constantly. The clutch-pedal smashes down to the floorboard, must be pried off. Transmission is leaking transmission fluid. Have nearly gotten killed in traffic numerous times, when clutch goes out while driving, as it becomes impossible to accelerate & control vehicle. This, happening countless times. Mr. McCoy was contacted the SAME WEEK of pickup, on Sat Nov 28, 2020 & was informed there was a problem & he needed to address it. We also had accidently overpaid him $150.00 & needed to get the overage back to us. He DID NOT RESPOND. We tried to be patient - maybe he's backed up from Thanksgiving. Yet, week after week, NO RESPONSE from Mr. McCoy. Finally, Dec 21, 2020, we got tired of waiting - 3 weeks was plenty of time to respond. We AGAIN contact him, by phone. We ask, "Did you receive the message re; our vehicle not working correctly" ? His reply - "I DON'T KNOW. I'M BUSY". We then ask, "Did you ever get the overage payment" ? He replies, "Yeah, that came a week or two ago". So he kept our money, and never even told us. He figured we'd forget now that it's the end of the year apparently. Just terrible ethics. We asked if we may come down to get the vehicle corrected, & pick up our money that he owed us. He said, "I'm busy & I'm closing after tomorrow for the entire week for Christmas". We respond, "Can we AT LEAST pick up our money that you owe us" ?? He states we could pick up our money, BUT he didn't have the time to correctly fix our vehicle UNTIL NEXT YEAR, JANUARY 2021. Yes, really. We then took our vehicle to his shop, January 8, 2021. He claimed he checked it & there's "Nothing wrong with it". We went again, January 19th 2021. And January 21st 2021. [His story, is usually, #1 "There's nothing wrong with it, it's fine" OR #2 "I don't know what's wrong with it" OR #3 "I'm not sure what's wrong with it, I can't find anything"] On January 21st 2021, he stated we could "try" replacing various parts. Said he could start with the Master Cylinder. If that didn't work, he could replace Brake Cylinder. We paid Mr. McCoy another $152.00 in addition to the $1,600.00 he was already paid in November. So now we've given him $1,752.00 He finally installs January 28th 2021. But that too, didn't solve the multitude of problems with his repairs. February 2021 arrives. Lots of intermittent rainy days. Which he states are bad to check Transmission Leaks, due to wet weather. Fine. In the meantime, we took car for an oil change, clearly NOT THERE. The reputable shop we went to, informed us there was a Transmission Leak at the bell housing. We contacted Mr. McCoy. He states, "Sorry. I can't touch it tomorrow. And I can't take any jobs the rest of the week". So it's LEAKING TRANSMISSION FLUID from HIS REPAIRS but he's too busy & blows us off. At this point, we're fed up. End of Feb, Ice Storm hits. March 19th 2021, our vehicle finally JAMS PERMANENTLY. NO TRANSM / NO CLUTCH. Had to TOW IT IN, to his shop @ 9 PM, another $120.00 wasted. He gets annoyed, states it could sit there for 2 wks - he's too busy. Said if we didn't like it, go elsewhere. We are - and sadly Filing Suit as well. Next
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Bree B. on BirdEye

6 months ago

03/26/2021, 21:14 PM
We're unfortunately filing a Lawsuit against this business owner. [And we should've taken heed of the 30+ perfectly worded five star reviews. But others warned us too late of the many staged reviews from friends]. We asked for a Refund due to a 4 Month nightmare of bad ethics, bad repairs & his inability to properly fix our vehicle. He refuses, even though he ruined the vehicle & it's undriveable at this point. We took a 2013 Nissan Versa here, for a Transmission & Clutch replacement. Picked it up November 25, 2020. It's NOW NEARLY APRIL 2021 - 3/26/2021 to be exact. And we've asked Mr. McCoy for 4 MONTHS NOW, to get the vehicle fixed correctly. He's failed repeatedly. We've called, texted, & went in person for check ups & formal appts, as well. This is hands down the WORST vehicle repairs & most unethical shop, we've ever experienced. The clutch-stick jams constantly. The clutch-pedal smashes down to the floorboard, must be pried off. Transmission is leaking transmission fluid. Have nearly gotten killed in traffic numerous times, when clutch goes out while driving, as it becomes impossible to accelerate & control vehicle. This, happening countless times. Mr. McCoy was contacted the SAME WEEK of pickup, on Sat Nov 28, 2020 & was informed there was a problem & he needed to address it. We also had accidently overpaid him $150.00 & needed to get the overage back to us. He DID NOT RESPOND. We tried to be patient - maybe he's backed up from Thanksgiving. Yet, week after week, NO RESPONSE from Mr. McCoy. Finally, Dec 21, 2020, we got tired of waiting - 3 weeks was plenty of time to respond. We AGAIN contact him, by phone. We ask, "Did you receive the message re; our vehicle not working correctly" ? His reply - "I DON'T KNOW. I'M BUSY". We then ask, "Did you ever get the overage payment" ? He replies, "Yeah, that came a week or two ago". So he kept our money, and never even told us. He figured we'd forget now that it's the end of the year apparently. Just terrible ethics. We asked if we may come down to get the vehicle corrected, & pick up our money that he owed us. He said, "I'm busy & I'm closing after tomorrow for the entire week for Christmas". We respond, "Can we AT LEAST pick up our money that you owe us" ?? He states we could pick up our money, BUT he didn't have the time to correctly fix our vehicle UNTIL NEXT YEAR, JANUARY 2021. Yes, really. We then took our vehicle to his shop, January 8, 2021. He claimed he checked it & there's "Nothing wrong with it". We went again, January 19th 2021. And January 21st 2021. [His story, is usually, #1 "There's nothing wrong with it, it's fine" OR #2 "I don't know what's wrong with it" OR #3 "I'm not sure what's wrong with it, I can't find anything"] On January 21st 2021, he stated we could "try" replacing various parts. Said he could start with the Master Cylinder. If that didn't work, he could replace Brake Cylinder. We paid Mr. McCoy another $152.00 in addition to the $1,600.00 he was already paid in November. So now we've given him $1,752.00 He finally installs January 28th 2021. But that too, didn't solve the multitude of problems with his repairs. February 2021 arrives. Lots of intermittent rainy days. Which he states are bad to check Transmission Leaks, due to wet weather. Fine. In the meantime, we took car for an oil change, clearly NOT THERE. The reputable shop we went to, informed us there was a Transmission Leak at the bell housing. We contacted Mr. McCoy. He states, "Sorry. I can't touch it tomorrow. And I can't take any jobs the rest of the week". So it's LEAKING TRANSMISSION FLUID from HIS REPAIRS but he's too busy & blows us off. At this point, we're fed up. End of Feb, Ice Storm hits. March 19th 2021, our vehicle finally JAMS PERMANENTLY. NO TRANSM / NO CLUTCH. Had to TOW IT IN, to his shop @ 9 PM, another $120.00 wasted. He gets annoyed, states it could sit there for 2 wks - he's too busy. Said if we didn't like it, go elsewhere. We are - and sadly Filing Suit as well.
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