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McCloud Aquatics

3.5

About this business

Location details

705 E North St, Elburn, IL, 60119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.526 reviews
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Dustin's profile image
Dustin 
3 weeks ago

Our Homeowners Association finally got rid of this company. I have a pond in my back yard and have been complaining for years about the smell and missed treatments. They tried to be the cheapest and wound up being the worst. 

Cory Kelly's profile image
Cory Kelly 
3 weeks ago

Our HOA signed contract after contract with this company and continued to receive subpar service. We paid up front and that was a horrible mistake. If they weren’t damaging yards, they were skipping services. When called out about the condition of the ponds they provided little to no response. When pressed they had multiple people responding and it was clear the confusion that lines their administration carries over into their service. Shop around, find a more trustworthy company. 

Paul Szorc's profile image
Paul Szorc 
10 months ago

Our subdivision has used McLoud Aquatics to take care of our water quality and just recently their fountain service. We had a very old fountain that finally gave up . It was maintained by John Stout who is very knowledgeable in aquatics, pond maintenance and repairs. The old fountain couldn’t be repaired so we purchased another one. He made sure that the new one was compatible with our light bar that was still working. He is always prompt in answering questions and responding to service calls .He gives you a very comprehensi... read more

Matt Overton's profile image
Matt Overton 
a year ago

I bought my property, with a 3/4 acre pond, 4 years ago. Every year, April through October, my pond was inundated by duckweed/watermeal. 100% coverage. I treated it myself for the first three years, spending thousands of dollars, and saw no significant improvement. I did my research and contacted McCloud Aquatics. I coordinated a plan with Dimitri. Jake was delegated to service my pond. For the first month he couldn't make a dent in the coverage. But he knew what he was doing and adjusted treatment. After a month, my pond wa... read more

Joe Swantek's profile image
Joe Swantek 
a year ago

McCloud (Kristina) perfect 10. The bi-weekly treatment adjustments that is needed to help the ponds health is great.The knowledge that is needed every treatment is a testament to how McCloud cares about the high standards of service. 

Frequently asked questions about McCloud Aquatics

How is McCloud Aquatics rated?

McCloud Aquatics has a 3.5 star rating with 26 reviews. 

When is McCloud Aquatics open?

McCloud Aquatics is open now. It will close at 4:30 p.m. 

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