McCarroll's RAM Newcastle

Maximillion Hardcastle 

on Google

2 weeks ago

Rang to get a value for selling my car, they called back with a list of excuses why it was going to be hard to sell then lowballed me less half the value by comparing it to a car on carsales that was way way waaaay lower spec, a complete apples and oranges comparison. When I tried to point out the difference I was spoken over with an arrogant and condescending assertion that I was "emotionally attached to the car" and, when I told them I had an offer I was told "If you want my advice, take the offer." Their lowball offer was... read more

Luke DARCY 

on Google

4 months ago

Was the best warranty work claim I’ve experienced to date and they added in a service got me last minute and slotted me in before a planned trip away. Couldn’t do more for me. Greatly appreciated the support provided to get it all sorted! 

Brian Pearson 

on Google

6 months ago

Thanks for all the work on my ram and what yous did to get it back to me thank you very much workmanship 

Doug 

on Google

6 months ago

Friendly staff and nothing is a problem 

Matt 

on Google

9 months ago

To begin with, Jim, I must express my dissatisfaction with the customer service provided at your service centre, particularly regarding the lack of attention to detail. It is quite frustrating to receive feedback only to encounter defensiveness, especially considering I have been without my vehicle for two and a half weeks due to your team's shortcomings. I was given three consecutive completion dates, yet each time, there were excuses for the delays in finishing the work. Furthermore, my car's battery was completely drained... read more