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440 Louisiana St #2500, Ste 2500, Houston, TX, 77002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The BOK online portal is very sad. In a time when you can trade futures and see account portfolios on a smart phone a bank should have a much better user experience. 10 out of 10 would not recommend this institution for 401k holdings.
Terrible service.
Been trying to reach them for over a month and nothing. Poor customer service
Absolutely criminal lack of service. The only thing they seem to be able to do well is charge management fees every month. No one ever answers the phone in the 401k "service center", and messages are not returned. They are deliberately holding my money so they can continue to charge fees. Next call will be to the SEC.
This place is a joke, no one ever answers the phones, constant voicemails, emails and nothing! I cant roll over my 401k and even when I was with the company I couldn't log in and manage my account because I needed to get the account information from BOK and guess what they DIDNT answer the phones, emails or anything.
MBM Advisors has a 1 star rating with 11 reviews.
MBM Advisors is closed now. It will open tomorrow at 9:00 a.m.
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